Privacy Policy

Effective date: April 29, 2026

Quality Mould Inc respects the privacy of customers, suppliers, and visitors who use this website. This Privacy Policy explains what information we collect, how we use it, and how to contact us with questions.

Information we collect

We may collect information you choose to submit through forms, email links, phone calls, or quote requests. This may include your name, company name, email address, phone number, project details, quantities, materials, target dates, uploaded prints, drawings, models, photographs, and other information related to an RFQ or project inquiry.

RFQ files and confidentiality

Prints, drawings, models, specifications, and other uploaded files are handled confidentially and are used to evaluate quote requests, review manufacturability, communicate with you about the request, and support production if work is accepted. Customer-specific designs and project details are not published on this website without permission.

How we use information

We use submitted information to respond to inquiries, prepare quotes, review project requirements, communicate about current or potential work, improve our website, maintain business records, and support normal business operations.

Website hosting, forms, and analytics

This website may use Netlify Forms or similar website hosting/form services to process RFQ and contact form submissions. Form submissions may be stored or transmitted by those service providers so Quality Mould Inc can review and respond to requests.

This website may also use Google Analytics or similar analytics tools to understand website traffic, page usage, and visitor interactions. Analytics data helps us improve the website and does not replace direct RFQ or customer communication.

Sharing information

We do not sell personal information or RFQ files. We may share information with trusted service providers who help operate the website, process form submissions, provide analytics, support email delivery, or assist with business operations. We may also disclose information when required by law or to protect our legal rights.

Data retention

We retain RFQ and business information for as long as reasonably necessary to respond to inquiries, evaluate or complete work, maintain records, meet legal obligations, and support ongoing customer relationships.

Security

We use reasonable administrative, technical, and organizational measures to protect submitted information. No website, email system, or online transmission can be guaranteed to be completely secure, so please contact us directly if you need to discuss additional confidentiality requirements before submitting sensitive information.

Your choices

You may contact us to request updates, corrections, or deletion of information you previously submitted, subject to any records we need to retain for legal, operational, or business reasons.

Contact us

Quality Mould Inc
197 Arnold Palmer Dr
Latrobe, PA 15650
Phone: (724) 532-3678
Email: mhimes@qualitymould.com